The Complaints Board members include a minimum of one consumer representative, two NZAS members, and a lawyer.

Complaints Board

Chris Peychers

NZAS Member

Chris Peychers attended the University of Canterbury where he completed an M.Sc which included a thesis on noise-induced hearing loss. In 1981 he attended Melbourne University and attained a Dip.Aud. He subsequently spent thirteen years as charge hospital audiologist in Hawkes Bay before moving into private work with his business, Audiological Services. In 2013 Chris sold his business and worked part-time before retiring . Chris is a member of the NZAS Professional Affairs Representation Committee and is a Fellow of AAA.

Suzanne Purdy

NZAS Member

Dr Suzanne Purdy is an audiology representative on the Complaints Board. She is Professor and Head of School of Psychology at the University of Auckland. She trained as an audiologist at the University of Melbourne in 1981 and worked as an audiologist at Auckland Hospital before starting her research and academic career. She has taught professional ethics to audiology and speech language therapy Masters students and audiologists.

Dianne Wepa

Consumer Representative

Dr Dianne Wepa is an independent community representative on the Complaints Board. She is of Ngāti Kahungunu descent and has a background in mental health social work, clinical/cultural supervision and nursing education. She is also an associate lecturer at AUT and University of South Australia. Dianne has developed expert knowledge in the field of cultural safety education, Māori health and research ethics.

Hazel Armstrong


Hazel is the Chair of the Complaints Board, and is the lawyer represented on the Board. She is a partner in the firm Hazel Armstrong Law. She has experience in ensuring that the principles of natural justice are adhered to when undertaking enquiries. She has been commissioned by a Minister of the Crown to undertake an enquiry into standards of practice within an occupational group, reporting directly to the Minister. She is a litigation lawyer primarily practising in ACC, health and safety and employment law.